The Phone Interview

26 01 2011

QUITE a few of the people who I am friends with on Facebook / Twitter / Vloggers / etc have applied to do the Fall/Fall Adv or Summer Alumni program down in WDW.  A group of hopefuls and a subscriber wanted to know any secrets or how to best prepare for the phone interview.  I digress for a moment to go over the entire application process.

If you decide you want to apply for the WDWCP you will first be asked a number of general questions: Name, Age, are you in college currently.  You then move on to your Roles Checklist, where you select which of the available roles you are interested in applying for.  This varies by Alumni Program and Fall so I won’t go into the exact details about the roles.  Once through that section you get the web interview and this is where the application process apparently deviates.  IF you are a new applicant [bear with me i did this over a year ago and it may have changed] you will have an interview made up of short answer questions as well as a rate 1-10 or 1-5 about yourself and what you expect from the program.


Once the web-based interview is done, you will be asked for the presentation code you will receive at the live presentation (don’t worry if you can’t make the live pres, at the end of the e-pres online you will also be given a code that will work) and if all signs point to yes, you will be able to schedule your phone interview.

[Note:  If you have allready completed a CP or are a campus rep/seasonal during the general int you will be asked this and you will skip the web int]

Now…the phone interview.  You’ll be given a number to call to set up your phone interview.  Word of advice, remember that if you aren’t on the East Coast that the office closes early so tailor your call to that or call the next day.   After you set up the phone interview you will then begin to stare at a clock and be antsy till the moment your int is done.  Most interviews are not taken the day of the initial call unless you are the first person to apply so know that there could be a couple of days before you have the interview.

Here’s a list of what to do before the int:

  • If it’s an early morning interview [remember the time difference] I suggest being awake at least an hour before hand, that way you don’t sound like you just rolled out of bed.
  • Before your phone interview, review your roles checklist, you will be asked during the interview to pick the 3 that are your favorite and whether you would like to expand your role checklist.  During my SA 10 interview, I had put down attractions, merch, and full food service and beverage.  During my int they asked if I was interested in adding quick food or custodial to which I politely declined.
  • Prepare questions!  At the end of your interview you will be asked if you have any questions and this is the time to ask them.
  • Remember to be yourself.  You are the only person that knows you and just like in a regular interview you are trying to get the interviewee to understand that you are the best fit for the job and why.
  • Breathe.  They know that you may be nervous because they interview quite a few new recruits just as or more nervous than you may be.  It’s Disney after all, so have fun.   Before my interview I got incredibly nervous so I took a moment to my self, sat at my desk, brought up YOUTUBE, grabbed two pencils and watched “Won’t Get Fooled Again” rock band videos and rocked out to relax.

Now that’s it for right now because i’ve got to go to class, so look for my post about the phone interview itself later.



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